FAQ

What are your products made from?

Our beard care products are made from premium natural ingredients, carefully selected to nourish and tame even the coarsest, wiriest beards.

How do I use beard oil?

Apply a few drops of beard oil to your palm, rub your hands together, and work it through your beard from root to tip. Use daily for best results.

How do I use beard butter?

Scoop a small amount of beard butter, warm it between your palms, and apply evenly through your beard. It conditions and helps style your beard throughout the day.

Do you offer free shipping?

We offer free shipping on UK orders over £25.

What is your returns policy?

We want you to be completely satisfied. Please see our returns policy page for full details, or contact us directly if you have any concerns.

How long will my order take to arrive?

Delivery times vary depending on your location. Please refer to our shipping policy for estimated delivery times. Orders are typically shipped next day using Royal Mail tracked 48.

Can I track my order?

Yes! Once your order has been dispatched, you will receive a confirmation email with tracking information.

How do I contact you?

You can reach us via our contact page or by emailing us directly. We aim to respond to all enquiries within 1–2 business days.